Best Auto Repair, Tampa

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at (813) 705-8587 or make an appointment online!

What People Say About Us

Tampa
  • Awesome place - fast, easy and great job. Great workers and owner was so much help. Go see Victor. He's the best in town and I would not go anywhere else.

  • I came in to Lulu's to have my ac diagnosed. The price was very reasonable and the ac was fixed right away. I'm no longer sweating anymore.

Tampa
  • reviewiconProfessional and Timely
    Car & Truck Care, near Tampa, FL

    If you are looking for a place that will be honest, professional and timely?! This is the place. I'm glad I stopped here to get my vehicle serviced.

  • reviewiconProfessional and Timely
    Car & Truck Care, near Tampa, FL

    To keep it short and simple, LuLu's auto shop is the BEST in town. They were realistic and straight to the point in regards to my A/C repair. They told me exactly what I needed and exactly what they were going to do to resolve my issue, no unnecessary things in between. The timelyness was much appreciated as well as the owner Victor and his employees were extremely helpful and friendly during the entire process. This is undoubtedly going to be my new one stop shop as far as when it comes to my vehicles. 11/10 would recommend!

Tampa
  • reviewiconTrustworthy Mechanic
    Car & Truck Care, near Tampa, FL

    Very Helpful. Great Prices & Customer Service. Very knowledgeable about cars. Fast & Trustworthy. Greatly Recommend. Ask 4 Victor. Will be my new car repair shop 4 Sure

  • reviewiconTrustworthy Mechanic
    Car & Truck Care, near Tampa, FL

    WOW! I am super impressed with both the owner Victor and the mechanic Edwin. I called super worried about my car and the list of repairs the dealership told me I needed to do. From the moment I called Victor put me at ease told me the shop would take a look at my car at no charge. Super nice guys and I trusted their opinion about what my car needed. Sometimes it can be hard to trust shops and get taken advantage of. You do not have to worry about that with LULU'S GARAGE. Thank you so much for making this first experience a wonderful one.

Call us for service: (813) 705-8587

Advance Auto Parts
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