Best Auto Repair, Tampa

CONTACT US
google

INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at (813) 705-8587 or make an appointment online!

What People Say About Us

Tampa
  • Awesome place - fast, easy and great job. Great workers and owner was so much help. Go see Victor. He's the best in town and I would not go anywhere else.

  • I came in to Lulu's to have my ac diagnosed. The price was very reasonable and the ac was fixed right away. I'm no longer sweating anymore.

Tampa
  • reviewiconProfessional and Timely
    Car & Truck Care, near Tampa, FL

    If you are looking for a place that will be honest, professional and timely?! This is the place. I'm glad I stopped here to get my vehicle serviced.

  • reviewiconProfessional and Timely
    Car & Truck Care, near Tampa, FL

    To keep it short and simple, LuLu's auto shop is the BEST in town. They were realistic and straight to the point in regards to my A/C repair. They told me exactly what I needed and exactly what they were going to do to resolve my issue, no unnecessary things in between. The timelyness was much appreciated as well as the owner Victor and his employees were extremely helpful and friendly during the entire process. This is undoubtedly going to be my new one stop shop as far as when it comes to my vehicles. 11/10 would recommend!

Tampa
  • reviewiconTrustworthy Mechanic
    Car & Truck Care, near Tampa, FL

    Very Helpful. Great Prices & Customer Service. Very knowledgeable about cars. Fast & Trustworthy. Greatly Recommend. Ask 4 Victor. Will be my new car repair shop 4 Sure

  • reviewiconTrustworthy Mechanic
    Car & Truck Care, near Tampa, FL

    WOW! I am super impressed with both the owner Victor and the mechanic Edwin. I called super worried about my car and the list of repairs the dealership told me I needed to do. From the moment I called Victor put me at ease told me the shop would take a look at my car at no charge. Super nice guys and I trusted their opinion about what my car needed. Sometimes it can be hard to trust shops and get taken advantage of. You do not have to worry about that with LULU'S GARAGE. Thank you so much for making this first experience a wonderful one.

Call us for service: (813) 705-8587

Advance Auto Parts
  • Car Care Aware